TERMS OF OUR PRIVACY POLICY

PRIVACY POLICY

Last Updated On 01-Apr-2023

Effective Date 31-Mar-2023


This Privacy Policy describes the policies of Portuguese Global - International Academy of Portuguese on the collection, use and disclosure of your information collected when you use our website portuguese.global.
By accessing or using our website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to its terms, please do not access or use this website.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the website. The revised Policy will be effective 180 days from when the revised Policy is posted in the website and your continued access or use of it after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.


  1. INFORMATION WE COLLECT


    We collect and process the following personal information about you, when you use our contact form,
    registrations forms and learner's profile form, and when you call us on the phone:
    - name
    - email address
    - phone number
    - information about your languages learning history, and your activities associated with learning Portuguese.

    Other type of information like your interests in our range of services may be collected
    while you browse our site if you consent on the use of analytic cookies. Read our Cookies Policy..


  2. HOW WE USE YOUR INFORMATION


    We will use the information that we collect about you for the following purposes:

    1. To provide information and support to you during your enquiry and the course(s)
    2. For customer feedback collection
    3. To process payments
    4. For marketing about our services, unless you unsubscribe from our contacts list
    5. The information collected from analytic cookies may also be used to enhance our marketing strategies.

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which the consent was granted, unless we are required to do otherwise by law.


  3. HOW WE SHARE YOUR INFORMATION


    We will not transfer your personal information to any third party without seeking your consent. The use of this information is limited to:

    1. - Advertising services in electronic platforms like Google Ads
      or email marketing services
    2. - Marketing analytics, like Google Analytics

    We require such third party’s to use the personal information we transfer to them only for the purpose for which
    it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following:
    (1) to comply with applicable law, regulation, court order or other legal process;
    (2) to enforce your agreements with us, including this Privacy Policy;
    (3) to respond to claims that your use of our website violates any third-party rights.
    If the website or our company is merged with or acquired by another company, your information will be one of the assets that is transferred to the new owner.


    USE OF YOUR PERSONAL DATA BY GOOGLE

    We encourage you to visit the Google’s Privacy and Terms site. to read about how Google will use your personal data
    when you give consent - namely to Analytics cookies on our site.


  4. RETENTION OF YOUR INFORMATION


    We will retain your personal information with us for 90 days to two years after you stop using our services, or upon your request, or if you unsubscribe from our contact lists, as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.


  5. YOUR RIGHTS


    You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by emailing us at pg-info@portuguese.global.

    Please note that if you do not allow us to collect or process the required personal information, or if you withdraw the consent to process that data for the required purposes, you may not be able to access or use the services for which your information was sought.


  6. WEBSITE COOKIES


    To learn more about how we use cookies in our website, and your choices in relation to these tracking technologies, please refer to our Cookies Policy.


  7. SECURITY


    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.


  8. DATA PROTECTION CONTACT


    If you have any queries or concerns about the processing of your information that is available with us, you may email our Administrative Coordinator at
    pg-info@portuguese.global. We will address your concerns to the best of our ability and in accordance with the applicable laws.


Portuguese Global - International Academy of Portuguese