One-to-One Training
Key Facts



FORMATS AND PRICING    


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AVAILABLE TIMES – SCHEDULE
One-to-one lessons can commence at any time, and the schedule is tailored to the learner's specifications. Available times include weekdays and weekends. A trainer will be assigned within four working days of the booking.

FORMATS
One-to-one lessons are conducted online via Zoom. For corporate training, in-office face-to-face sessions are also available. Please contact us for details.

COURSE PREPARATION AND ORGANISATION
Courses are customised to each learner's requirements. A learner's profile, completed online, helps establish their level, basic needs, and linguistic abilities, including their history in any non-native language.

QUALITY CONTROL
The trainer's profile is sent to the learner for review before the course begins. The director of studies closely monitors the course's development and addresses any aspects that may require attention.

CANCELLATIONS AND OTHER CONDITIONS
Up until 24 hours after the first class, the learner can stop the course and request a refund for the remaining lessons. A lesson can be canceled or postponed with a minimum 24-hour notice given to the trainer. These and other conditions are detailed in the Terms, Conditions, and Warranties document sent to the client with the contract.

MONEY BACK GUARANTEE
We offer a full satisfaction or money-back guarantee. The first lesson is considered a taster class. If the learner chooses not to continue, we will either refund the remaining classes or change the tutor, based on the learner's preference.

WHO ARE OUR TRAINERS
We pay careful attention to the quality of our trainers. They are professional teachers, native speakers, academically qualified, and experienced in language teaching. Before joining our team, they undergo a highly demanding selection process and receive regular re-training and methodology updates.

TYPICAL CONTRACTS
Contracts are usually arranged in blocks of ten lessons, although we also offer five-lesson contracts or long-term contracts for hundreds of hours, particularly for corporate services. One or two sessions per week are the most common services, but for one-on-one courses, we are flexible and open to discussing other frequencies or numbers of lessons, such as intensive courses with several hours per day. While we consider a block of ten lessons to be the minimum required to assess results within a given functional level, we are happy to discuss a different number of lessons per block.

MOST RELEVANT NOTES
One-to-one training allows quicker achievement of learning objectives than group courses, addressing specific individual requirements.
One-to-one training is scheduled based on the learner's availability, including weekends.
Full satisfaction or money back guarantee. The first lesson is a taster class, allowing learners to decide whether to continue, receive a refund for the remaining classes, or change the tutor based on their preference.


FORMATS AND PRICING    


CONTACT US TO BOOK A COURSE